ANZ in Australia to pay $160 million for bond agreement and customer infractions
Written by Emily J. Thompson, Senior Investment Analyst
Updated: Sep 15 2025
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Source: Reuters
ANZ's Penalties: ANZ Group has agreed to pay A$240 million in penalties for systemic failures, including charging deceased customers and misconduct during a government bond deal, marking the largest penalty ever imposed by the Australian corporate regulator against a single entity.
Operational Changes and Job Cuts: Following the penalties, ANZ announced 3,500 job cuts as part of a strategy to improve profitability, with new CEO Nuno Matos emphasizing the need for significant operational changes and a commitment to better customer service.
About the author
Emily J. Thompson
Emily J. Thompson, a Chartered Financial Analyst (CFA) with 12 years in investment research, graduated with honors from the Wharton School. Specializing in industrial and technology stocks, she provides in-depth analysis for Intellectia’s earnings and market brief reports.
