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Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
The earnings call reflects mixed signals: a decline in core platform revenue and ARR, alongside a positive cash flow and a significant share repurchase program. The Q&A section highlights macroeconomic uncertainties impacting guidance, but also notes potential recovery in high-value customer segments. The company's AI strategy and focus on regulated industries are promising, but unclear management responses and conservative guidance temper optimism. Overall, the sentiment is neutral, with balanced positive and negative factors.
Core Platform Revenue $34.2 million, a decrease of 7% year-over-year due to macroeconomic uncertainty affecting customer buying decisions.
Total Revenue $34.7 million, reflecting a decrease primarily from the core platform revenue.
Total Subscription and Other Platform Revenue $32.3 million, with overages representing a little over 1% of total revenue.
Professional Services Revenue $2.4 million, approximately 7% of total revenue.
Core Platform ARR $125.9 million, a decrease of approximately $1.4 million compared to Q4 2024.
Total ARR $128.2 million, reflecting a decrease in core platform ARR.
Gross Margin 77%, consistent with previous quarters.
Sales and Marketing Expense $15.6 million, down from $16.3 million year-over-year, representing 45% of total revenue.
R&D Expense $6.8 million, slightly up from $6.7 million year-over-year, representing 20% of total revenue.
G&A Expense $6.3 million, down from $6.7 million year-over-year, representing 18% of total revenue.
Operating Loss $2.1 million, compared to an operating loss of $0.8 million in the same period last year.
Net Loss $0.4 million or $0.01 per share, compared to net income of $1.0 million or $0.02 per share in Q1 last year.
Free Cash Flow Positive $2.8 million, compared to positive $1.1 million in Q1 last year.
Cash Provided by Operations $3.4 million, compared to $2.1 million in Q1 of last year.
Share Repurchase Program New $50 million share repurchase program announced to enhance shareholder value.
Cash and Investments Almost $181 million at the end of Q1 2025.
AI-powered content nurture: ON24 is rolling out AI innovation behind its intelligent engagement platform, including AI-powered content nurture.
AI-enabled performance insights: The company is enhancing its platform with AI-enabled performance insights to help customers make data-driven decisions.
Multi-language capability: New multi-language capabilities will allow customers to localize event registration and content.
AI-powered Analytics and Content Engine (ACE): The rollout of AI-powered ACE is a key product innovation aimed at improving customer engagement.
Enterprise-focused go-to-market strategy: ON24 is accelerating its enterprise-focused go-to-market initiatives, aligning sales and marketing to drive deeper value.
New global integrated marketing campaign: The launch of the 'Propel Forward' campaign aims to increase demand and brand awareness.
Customer acquisition in regulated industries: The company is focusing on regulated industries, with over a third of its business coming from these sectors.
Positive free cash flow: ON24 achieved positive free cash flow for the fifth consecutive quarter.
Improved gross retention: The in-period gross retention rate improved to the highest level in the last four years.
Cost efficiency measures: Sales and marketing expenses decreased due to cost-saving measures.
Share repurchase program: ON24 announced a new $50 million share repurchase program to enhance shareholder value.
Focus on AI innovation: The company is committed to ongoing AI innovation to drive customer engagement and business outcomes.
Economic Uncertainty: The company acknowledges increased economic uncertainty, which has led to a more conservative approach to near-term top-line guidance. This uncertainty could impact customer buying decisions and overall business performance.
Customer Retention Challenges: Despite improvements in gross retention rates, there is a noted softness in customer renewals, particularly among smaller customers, which contributed to a reduction in total customer count.
Competitive Pressures: The company faces competitive pressures as it aims to attract new customers and expand sales to existing ones, particularly in a market where customer buying decisions are more measured.
Regulatory Compliance: ON24 operates in regulated industry verticals, such as financial services and life sciences, which require adherence to strict compliance and security standards, posing challenges in maintaining customer trust and satisfaction.
Supply Chain Challenges: While not explicitly mentioned, the broader macroeconomic environment suggests potential supply chain challenges that could affect service delivery and operational efficiency.
Market Valuation Risks: The company’s stock price has experienced new lows, leading to concerns that the current market valuation does not reflect its long-term growth potential, which could impact investor confidence.
AI Innovation: ON24 is focusing on constant innovation, particularly in AI, with advancements in AI-powered content nurture, hyper-personalization, multi-language capability, and AI-enabled performance insights.
Enterprise Go-to-Market Strategy: ON24 is enhancing its enterprise-focused go-to-market strategy, aligning sales, marketing, and customer success to drive deeper value and long-term growth.
Propel Forward Campaign: A new global integrated marketing campaign called Propel Forward has been launched to highlight the ROI provided by ON24's solutions.
Share Repurchase Program: ON24 announced a new $50 million share repurchase program to enhance shareholder value.
Q2 2025 Revenue Guidance: Expected core platform revenue including services in the range of $33.8 million to $34.4 million and total revenue in the range of $34.5 million to $35.1 million.
2025 Annual Revenue Guidance: Expected core platform revenue including services to be in the range of $133.7 million to $136.7 million and total revenue in the range of $136 million to $139 million.
Operating Loss Guidance: Expected non-GAAP operating loss in the range of $5.5 million to $3.5 million for the full year 2025.
Adjusted EBITDA: Expected to be adjusted EBITDA positive for 2025, with positive adjusted EBITDA in each quarter starting in Q2.
Gross Margin Guidance: Expected gross margins for the year to be approximately 76%.
Share Repurchase Program: ON24 announced a new $50 million share repurchase program to enhance shareholder value.
Previous Share Repurchase Program: In March 2025, ON24 completed a $25 million share repurchase program, utilizing the full amount with $4.5 million used in Q1 2025.
Total Returned to Shareholders: ON24 has returned a total of $191 million to shareholders through previous capital return programs.
The earnings call shows strong financial performance with improved net income, positive free cash flow, and reduced expenses. Despite some deal slippage, the company has a positive outlook for Q4 ARR driven by AI offerings and the LinkedIn partnership. The enterprise-focused strategy and AI solutions are gaining traction, with a growing percentage of customers adopting AI. The Q&A reinforced positive sentiment with expectations of AI becoming a major growth driver. Overall, the financial health and strategic initiatives suggest a positive stock price reaction.
The earnings call reflects a positive sentiment due to strong revenue performance, exceeding expectations, and consistent gross margins. Despite an operating loss, the company is EBITDA positive and maintains a strong balance sheet. The share repurchase program and investments in AI and innovation are favorable. The Q&A section indicates confidence in Q4 ARR growth and strong enterprise customer metrics. Despite some economic challenges, the company's strategic initiatives and operational discipline suggest a positive outlook, likely leading to a 2% to 8% stock price increase over the next two weeks.
The earnings call reflects mixed signals: a decline in core platform revenue and ARR, alongside a positive cash flow and a significant share repurchase program. The Q&A section highlights macroeconomic uncertainties impacting guidance, but also notes potential recovery in high-value customer segments. The company's AI strategy and focus on regulated industries are promising, but unclear management responses and conservative guidance temper optimism. Overall, the sentiment is neutral, with balanced positive and negative factors.
The earnings call presents a mixed picture: while there are signs of improvement in ARR and operational efficiency, the company faces challenges in customer retention and economic conditions. Positive factors include a share repurchase program and improved financial metrics, but the lack of clarity in management's responses and ongoing risks temper optimism. The neutral sentiment reflects these balanced positives and negatives, suggesting a stock price movement within the -2% to 2% range.
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