Loading...
Access earnings results, analyst expectations, report, slides, earnings call, and transcript.
The earnings call shows strong financial performance with increased revenue, profitability, and a significant backlog indicating future growth potential. The company maintained GAAP profitability and improved gross margins. The Q&A session revealed positive sentiments about capital allocation, acquisitions, and customer migrations, though some responses were vague. Overall, the strong financial metrics and optimistic guidance suggest a positive stock price movement, despite a lack of market cap information.
Total Revenue (Q4) $16,200,000 (up 15% from $14,200,000 in Q4 of the prior year) due to strong organic growth.
Service Revenue (Q4) $8,000,000 (up 4% from $7,700,000 in Q4 of the prior year) attributed to increased demand.
Software Solutions Revenue (Q4) $7,000,000 (up 32% from $5,300,000 in Q4 of the prior year) driven by strong demand and competitive advantages.
Product Revenue (Q4) $1,200,000 (up 4% from $1,200,000 in Q4 of the prior year) remained stable.
Gross Margin (Q4) 61% (up 2% from the prior year) due to improved operational efficiencies.
Net Income (Q4) $507,000 (up from $61,000 in Q4 of the prior year) reflecting improved profitability.
Non-GAAP Net Income (Q4) $2,000,000 (up from $1,600,000 in Q4 of the prior year) due to increased revenue.
EBITDA (Q4) $1,500,000 (up from $916,000 in the prior quarter) indicating strong operational performance.
Total Revenue (Year) $60,800,000 (up 14% from $53,200,000 in the prior year) due to organic growth.
Service Revenue (Year) $31,800,000 (up 7% from $29,700,000 in the prior year) driven by increased customer demand.
Software Solutions Revenue (Year) $23,400,000 (up 30% from $18,000,000 in the prior year) attributed to competitive advantages and market demand.
Product Revenue (Year) $5,600,000 (up 2% from the prior year) remained stable.
Gross Margin (Year) 62% (up 3% from the prior year) due to improved efficiencies.
Net Income (Year) $1,700,000 (up from a net loss of $362,000 in the prior year) reflecting improved profitability.
Non-GAAP Net Income (Year) $7,700,000 (up from $6,700,000 in the prior year) due to increased revenue.
EBITDA (Year) $5,200,000 (up from $1,900,000 in the prior year) indicating strong operational performance.
Cash and Cash Equivalents (Year End) $18,200,000 (up from $10,300,000 at the end of the prior year) reflecting improved cash flow.
Cash Provided by Operating Activities (Year) $6,300,000 indicating strong operational cash flow.
Cash Used for Investing Activities (Year) $27,000 indicating minimal investment outflow.
Cash Provided by Financing Activities (Year) $1,600,000 indicating positive financing activities.
Remaining Performance Obligation (Backlog) $85,600,000 (up 34% from the prior year) indicating strong future revenue potential.
Software Solutions Revenue Growth: Software solutions revenue for the quarter increased 32% to $7,000,000 compared to $5,300,000 for the fourth quarter of the prior year.
AI Features Launch: Released version 44.2 software introducing AI features, including AI-powered call recording and contact center AI.
Market Positioning: Crexendo is currently the third largest new path platform provider behind Cisco’s BroadSoft and Microsoft’s Metaswitch.
Customer Migration: Seven Microsoft Metaswitch licensees and three Cisco BroadSoft licensees migrated to Crexendo in 2024.
International Growth: International revenues increased by 39%, mainly in the EU, Australia, and Africa.
Cost Savings from Data Center Migration: Transitioning to Oracle Cloud Infrastructure expected to generate substantial cost savings.
GAAP Profitability: Maintained GAAP profitability for the sixth consecutive quarter.
Investment in Software Development: Increased investment in software development and UX enhancements to capitalize on market opportunities.
Focus on Customer Satisfaction: Ranked number one in customer satisfaction categories, which remains a key driver for growth.
Competitive Pressures: The UCaaS market is highly competitive, with Crexendo growing at more than twice the rate of publicly held competitors. Cisco and Microsoft have disrupted the market, creating opportunities for Crexendo to attract their licensees.
Regulatory Issues: The company mentions risks associated with forward-looking statements and uncertainties that could affect actual results, as detailed in SEC filings.
Supply Chain Challenges: The transition to Oracle Cloud Infrastructure (OCI) and the closure of data centers may present operational challenges, but are expected to generate substantial cost savings.
Economic Factors: The company is monitoring market conditions and may consider share repurchases if the market deteriorates, indicating sensitivity to economic fluctuations.
Customer Migration Risks: The onboarding process for migrating customers from competitors can vary in duration, which may affect revenue recognition timelines.
Investment Risks: While the company is focused on reinvesting in growth, there is a risk that increased investments may not yield the expected returns.
Market Share Expansion: Crexendo is committed to expanding its market share in a disciplined and profitable manner, leveraging superior service and support as key differentiators.
Software Solutions Growth: The software solutions segment is growing at nearly four times the rate of competitors, with expectations for continued strong growth.
Investment in Software Development: Crexendo is committed to making further investments in software development, UX enhancement, and business development efforts.
Ecosystem Vendor Partner Program: The recently soft-launched ecosystem vendor partner program is gaining traction and is expected to become a substantial revenue driver.
Cost Savings Initiatives: The company is implementing cost-saving initiatives that drive long-term profitability, including transitioning to Oracle Cloud Infrastructure.
Customer Satisfaction: Crexendo continues to be ranked number one in customer satisfaction categories, which is a significant competitive advantage.
Revenue Growth: Crexendo expects to see at least double-digit growth over the next year and beyond.
Backlog: The remaining performance obligation (backlog) is $85.6 million, with $38.5 million expected to be recognized in 2025.
Net Income Projections: The company anticipates continued improvement in adjusted EBITDA margins alongside revenue growth.
Cash Reserves: Cash and cash equivalents at year-end were $18.2 million, with potential for capital allocation towards acquisitions or share repurchases.
Operational Efficiency: Strategic investments in automation and financial systems are expected to improve operational efficiencies.
Share Repurchase Program: The CEO mentioned that share repurchase is on the table if the market begins to deteriorate, indicating a potential interest in buying back shares if the company's value is perceived as undervalued.
The earnings call summary indicates strong financial performance with increased income and EBITDA, substantial cash reserves, and expected double-digit revenue growth. The Q&A section highlights optimism about AI product adoption and OCI migration benefits. Although some guidance was unclear, the potential for increased revenue from AI and retail growth, alongside gross margin improvements, suggests a positive sentiment. The new AI initiatives and Oracle Cloud migration are expected to enhance efficiency and margins, reinforcing a positive outlook for the stock price.
The earnings call reflects strong software revenue growth, margin expansion, and a solid future revenue stream. The Q&A section provided clarity on growth strategies, successful partnerships, and positive market positioning. Despite some uncertainties in hardware revenue and international data center savings, the overall sentiment is positive, supported by reiterated growth expectations and strategic acquisitions. The company's focus on high-margin software solutions and partnerships, such as with T-Mobile, further enhances the positive outlook.
The earnings call indicates strong financial performance with a 12% revenue increase, improved margins, and a 22% rise in backlog. The company shows resilience with strategic growth investments and profitability focus, despite some product revenue decline. The Q&A reveals confidence in sustainable margin improvements and growth potential in Europe. Although shareholder return plans are not explicit, the overall sentiment is positive, driven by strong fundamentals and strategic positioning. The lack of clear guidance on customer acquisition and market changes slightly tempers the outlook, but the overall sentiment remains positive.
The earnings call presents a strong financial performance with a 12% revenue increase and significant margin improvements, particularly in software solutions. The company's strategic positioning as a major platform provider and its focus on cost savings and customer satisfaction further bolster its outlook. Despite some uncertainties in the Q&A, the overall sentiment remains positive due to consistent profitability, strong cash flow, and optimistic growth guidance. The lack of explicit shareholder return plans is offset by sustainable growth and profitability commitments.
All transcripts are sourced directly from the official live webcast or the company’s official investor relations website. We use the exact words spoken during the call with no paraphrasing of the core discussion.
Full verbatim transcripts are typically published within 4–12 hours after the call ends. Same-day availability is guaranteed for all S&P 500 and most mid-cap companies.
No material content is ever changed or summarized in the “Full Transcript” section. We only correct obvious spoken typos (e.g., “um”, “ah”, repeated 10 times”, or clear misspoken ticker symbols) and add speaker names/titles for readability. Every substantive sentence remains 100% as spoken.
When audio quality is poor or multiple speakers talk over each other, we mark the section instead of guessing. This ensures complete accuracy rather than introducing potential errors.
They are generated by a specialized financial-language model trained exclusively on 15+ years of earnings transcripts. The model extracts financial figures, guidance, and tone with 97%+ accuracy and is regularly validated against human analysts. The full raw transcript always remains available for verification.